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Client Survey

Download the Karumah Client Survey PDF below.


Grievance Procedure

Download the Karumah Grievance Procedure PDF below.


NDIS & Karumah Logo

Karumah is now a registered provider of the NDIS.

What does this mean? It means we can support people with a disability, either fill out the forms and get registered or if you are already registered and have a plan, we can offer the following services.

Coordination of Supports (CoS)

CoS assists participants and their families to implement and understand their supports within their NDIS plan. We believe in utilising informal, mainstream and community supports to strengthen and enhance your ability to coordinate your services. Communication is important to us therefore we make sure we are contactable daily.

NDIS Plan Reviews

The NDIS “plan review process” takes place after your NDIS plan has been active for 12 months. Karumah Coordinators will support you during the NDIS plan review process by: 

  • Ensuring your CoS is there during your review
  • Addressing funded supports that were not adequate for your needs
  • Support collaborating with the NDIS about how your plan has been utilised


Capacity Building

Increase Social Community Participation & Improved Daily Living

Karumah provides 1:1 supports for participants who have funding under the “Increase Social Community Participation / Improved Daily Living” section of their NDIS plan. This funding is allocated in NDIS plans to provide support in developing the capacity to undertake daily life tasks and engage in the community independently.

  • Supported outings & social events
  • Travel Training
  • Budgeting and Financial Skills Development
  • Daily Planning Assistance
  • Support attending Medical Appointments
  • Capacity Building Training
  • Shopping / Budgeting Support
  • Meal Planning and Preparation 

Core Supports

Karumah provides 1:1 supports for participants who have funding under the “Core Support” section of their NDIS plan. This funding can be utilised for a support worker to assist in you in a range of areas such as;

  • Assistance with Daily Self-Care 
  • Assistance to Access Community
  • Support developing Independent Living Skills 
  • Developmental Life Skills
  • Life-Stage Transition Assistance
  • Education / Vocational skills development
  • Budgeting and Financial skills


Behavioural Support

About Behavioural Support & Counselling

Behavioural Support is about understanding why a person may use inappropriate, challenging, or unsafe behaviour, which is affecting them or those around them.

When you understand what the person is communicating through their behaviour, you are able to develop strategies to better support them.

Behavioural Support may include looking at ways to improve the person’s quality of life, making sure their environment (such as where they are living) meets their needs, and teaching the person new skills or ways to communicate.

To begin, our service will provide an assessment to help us to understand what a person is communicating through their behaviour. This may involve:

  • Reviewing relevant reports or other information
  • Talking with the person and their family or networks
  • Observing the person in their home, school, place of work, or community

Depending on the person’s needs, we may develop both a Positive Behaviour Support Plan and a Skill development Plan. These plans look at:

  • How to best support the person
  • How to lessen the need for the person to engage in behaviours of concern
  • Ways to respond safely if the person does use those behaviours
  • Any skills the person may need to learn to replace the need for those behaviours

Karumah also provides counselling.


Additional information

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